General Business Management and Entrepreneurship Consulting & Coaching Services Agreement

This general agreement applies between https://www.windberge.com/ & WinG MEE AB and our Business Management and Entrepreneurship Consulting and Coaching “Clients'” until it is replaced by another written (digital or paper) contract. In this document we will define the general terms and conditions for our professional services (Business Management and Entrepreneurship consulting and coaching). You (hereafter in this document called the `Client´) understand that this agreement applies in all cases of our Consulting and Coaching Services unless otherwise agreed and a new, detached written agreement is set up between us and you, the “Client”. Please note that unless otherwise stated, this Agreement also applies in certain cases where no new Agreements are concluded, instead the information below is merely supplemented. In all of our Services We will keep all information served on us, regardless of sensitivity, completely confidential and we will devote all time, effort, skill and attention that is agreed on and will serve our ´Clients´ faithfully and with our best ability and, above all, in line with our ´Clients´ best interest in mind. Please remember to keep and archive all agreements & contract established.

I. Scope of services

This Business Management and Entrepreneurship Services Agreement is effective from the time you (the ´Client´) send us a formal request, i.e. either sending us an ordering by mail or booking an appointment through our website's (https://www.windberge.com/´s) services booking system, and until the agreed services and duties set out in the ordering are completed. Consulting and coaching sessions will be held in accordance with our written agreement established in mail between us (wgertrud@gmail.com and the `Client´), or through our booking system or otherwise in a detached written agreement. In accordance with our agreement we shall provide the ´Client´ the services for a minimum of those hours we settled for. For general support session we offer a minimi of one hour, while for bigger projects and issues we (wgertrud@gmail.com or https://www.windberge.com/ & WinG MEE AB) decide a timeframe and establish a detailed project plan agreement (including such as goals and objectives measured by chosen key metrics, timeframe, responsibilities, and costs etc.) in cooperation with the ´Client´. In case of bigger projects and issues we recommend that a `Steering Committee´, consistent of representatives from the ´Client´ and our firm, would have a regular meeting at least once a month ( for a maximum of 2 hours) to review progress and refresh decisions we made at the beginning of the project. Extension of a contract can occur if, for example, the predetermined time frame does not turn out to be right for the project or if the project consists of several different phases with different objectives. In all such cases it is the ´Client´ who decide whether to extend or renew the contract. The renewal terms will be presented either as a complement for the original contract or as a new written agreement. We (https://www.windberge.com/ & WinG MEE AB) will be responsible for managing the project and ensuring that it meets the agreed-upon milestones. In case our project team member is unable to leverage the objectives, if possible, we (https://www.windberge.com/ & WinG MEE AB) will first offer to replace this member at no additional cost or, in the case of advance payment; we will return all remaining payment except the Non-Refundable charges (for example, if a specific project or assignment requires material purchase explicitly for the given project or assignment and the material has already been purchased) and already consumed hourly working costs.

Any variation from this arrangement requires cancellation at least forty-eight (48) hours in advance. Following an agreement between us (wgertrud@gmail.com or https://www.windberge.com/ & WinG MEE AB) and the `Client´, we charge a 7% cancellation fee for cancellations made within the above given timeframe. Missing the timeframe will result in charging full amount.

Please notice that Our Coaching Services are customized to the individual ´Client´ and require the compliance of the ´Client´. Hence, if you are a ´Client´ of our Coaching Services you agree to follow our recommendations and to honestly and continuously report all services-related information back to us. We will act within a reason to provide the best possible result, however, no results are guaranteed. Deviating from the recommendations may occur at the ´Clients` own risk.

II. Compensation and payments

Considering the services to be provided, the ´Client´ shall pay the hourly fee + applicable taxes agreed on by mail conversation and/or by our booking system (in some cases may even be travel expenses added). While travel costs may be added afterward, VAT is already included in the given price (if not stated otherwise such as + VAT). In case of bigger projects and issues, we apply a variable compensation plan based on the issue at hand, a general hourly minimum labor cost, traveling expenses ( if applicable), material expenses ( if applicable), and tax.

For shorter assignments, payment is made at the time of booking, while for larger assignments and projects, the invoice is sent out either on an ongoing basis, at the end of the contract, or when the project is completed. The latter are described in a separate contract or clause attachment concerning the assignments and projects.

For these latter, payments due is 30 days after the invoice is issued. In case of late payment (7 days after due) we will send the ´Client´ a reminder. The reminder fee is 50 SEK (one-time cost). If the ´Client´ does not fulfill the payment latest 60 days after due time we will debit 8% late payment interest calculated on invoice fee + tax from the due date. Late payment interest does not apply if the ´Client´ is a private individual.

Pro tem, we do not apply Delay Compensation.

If the additional deadline passes without receiving payment, we will pursue all legal avenues to settle the claim. Should the case go to court, the ´Client´ will be responsible for all associated costs, including attorney’s fees and any interest incurred during the lawsuit. This Agreement shall be governed by the laws of Sweden, excluding any conflict of laws or choice of law rules or principles that would otherwise require the interpretation of this Agreement to be governed by the substantive law of another jurisdiction.

If you (the ´Client´) are certain that your payment will not reach us by the specified date, we recommend that you send us a receipt of your payment after you have paid the invoice.

Be kind and observe! We only accept digital payment methods.

III. Communication guidelines

Effective communication is essential in the consultant-client and coach-client relationship. It allows consultants and coaches to understand client needs, build trust, and provide tailored solutions. Therefore, developing a strong relationship requires effective communication. With this in mind, we prioritize communication that is concise, coherent, clear, correct, and complete. To truly understand our ´Clients´ needs and concerns we actively listen to them, ask relevant questions, and openly discuss ideas and possible scenarios. When necessary, we illustrate our points with real-world examples and metaphors. Throughout this process, we remain patient and courteous.

While a significant portion of our interactions occur online or via email, we recognize that these methods can often lead to misunderstandings. That's why we use a variety of communication channels and encourage face-to-face meetings whenever possible. Typically, meetings last an hour, but when necessary, they can be extended up to two hours at a time. Since the work typically requires various forms of documentation and analytical tools, we discourage telephone contact due to its limited effectiveness in facilitating clear communication.

In some cases, visits to companies are essential for finding the best solutions for our ´Clients´. In these instances, we will work together with the ´Client´ to specify and regulate the guidelines for the project in a new agreement.

We advocate that all assignments, regardless of size and subject matter, have a follow-up. This follow-up can be in the form of feedback via email or a video meeting, or it can take the shape of a dedicated follow-up meeting. For smaller assignments, however, the ´Client´ is required to request this follow-up separately. The time for follow-up is usually one hour unless otherwise agreed.

IV. Nondisclosure Agreement & Intellectual Proprietary

Within the framework of this Agreement, each Party (the ´Client´ and the consult/consulting firm) is willing, at its own discretion, and solely for the purpose of the Collaboration, to provide the other Party with Confidential Information. Confidential Information and any property rights remain the property of the disclosing Party. The receiving Party shall not obtain any proprietary interest in such information through this Agreement. The receiving Party is not granted any express or implied licenses or other rights to use any information disclosed for any other purpose than it is intended for by the disclosing Party. While the ´Client´ owns all project-related documents (presentations, reports, etc), we (wgertrud@gmail.com vagy WinG MEE AB & https://www.windberge.com/) preserve our pre-existing Intellectual Capital such as business models and completed business plans or any parts of these, interview transcripts etc. The client must negotiate the freedom to use the results, the right to purchase them, or the possibility of changing ownership through other legal means.

The Consultant acknowledges that it will be necessary for the Client to disclose certain confidential and proprietary information to the Consultant so that the Consultant can perform their duties under this Agreement. The Consultant acknowledges that disclosure to a third (3rd) party or misuse of this proprietary or confidential information would irreparably harm the Client. Therefore, the Consultant agrees not to disclose or misuse any proprietary or confidential information belonging to the Client, either during or after the term of this Agreement, without obtaining the Client’s prior written consent, except to the extent it is necessary to perform the Services on the Client’s behalf. In addition, the Consultant agrees not to disclose or use any proprietary or confidential information belonging to the Client for any personal interest.

We (wgertrud@gmail.com vagy WinG MEE AB & https://www.windberge.com/) will maintain the confidentiality of all information entrusted to us, including client data, financial information, proprietary technology, and any other sensitive materials. This discretion will be upheld at all times, except where legally mandated to disclose such information or if we establish a partnership with a third party (such as partners or subcontractors). In cases where information must be shared with a third party, the ´Client´ and we (the consulting firm) will outline the specifics in a Non-Disclosure Agreement. This agreement will detail what information will be shared, how and with whom, as well as the responsibilities of each party involved. Upon completion of the project, our firm (the consulting firm) will return all documents, containing information that are no longer needed, to the Client. Likewise, the ´Client´ will return all information, documents, and any other property, such as inventions or business ideas that have not been legally transferred.

Upon termination of this Agreement, the Consultant must return all records, notes, and data, in any form, that are in their possession or under their control and which belong to the ´Client´ or are related to the Client's business. Similarly, the Client must return all records, notes, data, and other properties, such as inventions or ideas for a new business that are in their possession and belong to the Consultant.

Consequently, upon both completion and termination of this Agreement all documents that have not been legally transferred (e.g., by purchase) must be returned by both parties to each other without effect. These documents should not be duplicated through copying or any other means, and they must not be shared in any way other than as agreed upon in writing. Furthermore, no confidential and proprietary information should be published on any platform without written agreement from its rightful owner. Exclusion from the above includes such information (written or verbal) and other properties that are already in the public realm and freely available.

The violation of the above mentioned obligations or the failure to comply with the procedures may result in a fine (on the consultant's side, the fine amounts to the amount the consultant would receive for equivalent work or the present estimated market value of the asset) and / or in legal action.

The interpretation of this Agreement shall be governed by the laws of Sweden, excluding any conflict or choice of law rule or principle that might otherwise refer interpretation of this Agreement to the substantive law of another jurisdiction. The ´Client´ and the Consultant agree that any dispute, controversy or claim arising out of or in connection with this Agreement shall be settled by the Swedish courts. Breach, termination or invalidity thereof, shall be solved by mediation in accordance with the Rules of the Mediation Institute of the Stockholm Chamber of Commerce (“Mediation Rules”). Where the dispute is not solved by mediation, the ´Client´ and the Consultant agree that the dispute shall be settled in Stockholm, Sweden by binding individual arbitration at the Arbitration Institute of the Stockholm Chamber of Commerce in accordance with its Rules for Expedited Arbitrations.

V. Non-Compete Clause

Will be added if and when it becomes necessary.

VI. Termination of Agreement

Termination of Agreement may occur for a variety of reasons, such as breaches or incapacity to fulfill the premises of the contract.

1. Termination for Just Cause

Termination for “Just Cause” may apply in the case of continued breach of this Agreement from our side, such as if we would show disloyalty to or theft or fraudulent behavior against our ´Client´ and that is proved to be deliberate action from our side to injure a ´Clients´ business. Termination of the Agreement can take place only after this breach has been brought to our attention by written warnings and only if a remedy is not possible or did not take place. In these cases, the ´Client´ may terminate this Agreement at any time for Just Cause without paying any compensation, either in the form of expected revenues or compensation of damages.

Termination of the Agreement from our side (the consulting firm) can occur if we discover that the ´Client´ is acting illegally or against this agreement and, if applicable, related supplementary clause (or against any other agreement between us and related supplementary clause) and this could have a negative, harmful effect on our business.

2. Termination due to incapacity

The ´Client´ may terminate this Agreement upon a three weeks prior written notice at any time if we, caused by incapacity, are unable to fulfill our commitments. In case it´s feasible, we may, however, appoint another individual to temporarily perform the services, as long as such individual has the required knowledge and skillset and is able to satisfactorily fulfill the services required.

3. Return of Property

Upon any termination of this Agreement for any reason whatsoever, all documents and other properties must be returned to the rightful owner. For instance, the ´Client´ must return without any change or without copying or duplicating all documents they obtained from us, and we must return corresponding payments. Documents and other properties that not legally changed ownership shall not be copied or any other ways reproduced nor transmitted in any form or by any means.

For information regarding our consulting firm´s website (https://www.windberge.com/) kindly read our Terms of Use and related Legal Terms.

THIS AGREEMENT is effective as of the latest date written below.

2025.02.01.